University Of Sussex Health Centre
Health Centre, Falmer, Brighton, East Sussex, BN1 9RW 643 reviewsReviews
It's really easy to get an appointment and the process of the appointment is so soft. The staff are also very friendly.
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I required a repeat prescription of a particular analgesic (Gabapentin), and sent a detailed e-mail to request a further supply up to the time I am booked in for surgery to relieve the pain (hopefully) by decompression of the nerve root. I was told at reception that I could not have a repeat prescription issued as I hadn't received the drug previously (not true). However, a nurse would be able to help.
I saw the nurse after a very short wait, and she confirmed I could receive Gabapentin, but only for the same period (about a week) as my previous prescription! I pointed out that this would mean repeat prescriptions every week until my planned surgery in a month's time, but was informed that only a doctor could provide a prescription for a longer period, and a telephone consultation would be necessary. However, at reception, I was informed that the earliest date for a telephone consultation with my GP would be in ten days (by which time I would have run out of my supply of Gabapentin). I pointed out to the receptionist that abrupt withdrawal from Gabapentin can result in seizures, at which point she arranged a telephone consultation tomorrow with another doctor.
So, assuming tomorrow's telephone consultation resolves the issue, all worked out well in the end, and everyone was friendly and helpful. But I didn't get the feeling that the practice was really on top of my case.
I should also mention that the nurse also used the occasion to give me my flu jab, and check my blood pressure, so that was a definite positive.
Thank you for your feedback. We take your comments seriously and strive to provide the best care we can at all times. If you would like to discuss anything further with the Practice Manager, please do not hesitate to email us at – admin.unimed@nhs.net and mark it for the attention of the Practice Manager.
I had an IUS inserted today and was made to feel extremely at ease. I was given plenty of information before hand and after and feel confident in my contraception decision as a result. Jo and Rosemary looked after me very well and made sure I was completely okay before I left. I was very nervous so I am extremely grateful for their care.
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Very speedy service despite the business - waiting only 3 minutes to be seen is something of a miracle from what I'm useful. Nurse Jo was very kind, understanding and helpful in making next steps regarding treatment and making a follow-up appointment. Absolutely faultless and very reassuring for new students.
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Practice Nurse Jo & Dr. Boyd are amazing humans
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University Of Sussex Health Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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