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Written by a patient
9th March 2018


I've been on the phone for fifteen minutes- THIRD CALL- very, very unimpressed by this. Awful service- then the phone went dead! What would happen in an emergency? [I have asthma..].If there is no-one there, don't keep people hanging on waiting, listening to lengthy intro, then music, then phone cut off!

15th March 2018
Response from University Of Sussex Health Centre

Thank you for your feedback. We take your comments seriously and strive to provide the best care we can at all times. If you would like to discuss anything further with the Practice Manager, please do not hesitate to email us at – admin.unimed@nhs.net and mark it for the attention of the Practice Manager.

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