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Written by a patient
13th July 2016


Most of the nurses and doctors are lovely, however there's the odd couple who can be unkind. I understand you're all very busy, but dealing with an incredibly personal issue is very difficult, and there are some nurses who appear irritated if I'm struggling to get the words out, or in one case, the urine out for a urine test. I can't pee on demand, and having someone banging on the door telling me to hurry up because there are other patients doesn't help! I was only in there no more than 5 mins, so it was completely unnecessary. Also, I had to wait about 40 minutes for my prescription, which was bordering on the ridiculous! However, the drop in clinic is a great idea and runs smoothly, and I very rarely have trouble seeing someone if I need to.

Recommend
Involvement
Cleanliness
Staff
Appointment