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University Of Sussex Health Centre
2016-10-18
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Written by a patient
Written by a patient 18th October 2016
Doctors and nurses are great. Reception staff are not they need customer service training and fast. The reception area is not confidential and the receptionists particularly the blonde lady are very rude and abrupt even with people that aren't students! Receptionists should be friendly and reassuring. They expect you to know everything! The drop in clinic doesn't really work- wait times are far too long and an individual should be able to book on from home. The
25th October 2016
Response from University Of Sussex Health Centre
Thank you for your feedback. We take your comments seriously and strive to provide the best care we can at all times. If you would like to discuss anything further with the Practice Manager, please do not hesitate to email us at – admin.unimed@nhs.net and mark it for the attention of the Practice Manager.