Share review of Ty-Elli Group Practice

Ty-Elli Group Practice 2019-09-23 Person 1 5 0

I have been refused an appointment twice by the receptionist because l refused to tell her why l wanted see a doctor. Even through the main NHS website states than unless l an mentally incapacitated they will uphold my article 8 rights - right to privacy under the human rights act. When asked why l should be telling an unqualified person on the other end of the phone anything about my health. I was told that because the surgery has so few doctors the receptionist with no medical training or qualifications has triage patients. So without all the years of training to qualify & without actually seeing me she can decide if l need to see a doctor. Really? Usually when l ring for an appointment, which is very rarely l don't know what's wrong, so how o earth can she????? I would be extremely happy to book my appointment online & forego the 'pleasure'of dealing with such charming females! PS for the site aministrator's attention l do not have a learning disability, l have additional learning needs.