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Written by a patient
24th September 2018


I have been with this surgery since it opened it used to be wonderful staff use to be lovely now it's an absolute nightmare and staff some of them need to learn manners because if patients were as rude to the staff as some of the staff are to patients they would be asked to leave. Don't get me wrong some of the girls are lovely but when you get the rude ones that makes them all look bad also you can never get through for appointments test results nothing it's disgraceful and when you eventually do get through u have approximately a month wait for tge next appointment. to be fair when it was run properly at the beginning it was fantastic now I'm afraid I am seriously considering moving to a practice were the staff are a bit more considerate and helpful and you can actually get an appointment within a couple of days not weeks later I can't book an appointment in advance if I don't know I'm going to be ill that is stupid

Recommend
Involvement
Cleanliness
Staff
Appointment