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Written by a patient
15th September 2016


Two of asian receptionist are ill mannered and rude and not polite i think practice should either replace them or give them training

19th October 2016
Response from Tower Hill Partnership Medical Practice

The receptionists are vital part of the front line practice team. They understand as part of their regular training that customer service is very important. Please come forward to the practice so that we can address your particular individual concerns.

Recommend
Involvement
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