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Tower Hill Partnership Medical Practice
2017-08-09
Person
4
5
0
Written by a patient
Written by a patient 9th August 2017
I was sent to your practice for a ultra sound scan It was the first time i had visited the surgery as i'm not a patient registered there I was very impressed by the politeness of all the staff It was clean and tidy not like my surgery In fact if I didn't live so far away I would try to join the practice. The only complaint I would have is that its not signposted, as I had to have a taxi, the taxi driver took me to the old tower hill surgery because he didn't know where the new one was May i suggest a large sign outside the practice to let everybody who visit where you are because you deserve more people to use your services but they might not know your there.
15th September 2017
Response from Tower Hill Partnership Medical Practice
Thank you for submitting your comments. We do indeed have the name of the practice on the building and also a sign board. The board is set slightly inwards on the incline from the road and you may mean that it is not immediately visible until you near the surgery. The building itself however has the name in letters at the top of the building itself. The adjacent pharmacy has a luminous green cross sign that glows in the dark to alert people of a pharmacy. We hope that helps people notice the exact location.