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Tower Hill Partnership Medical Practice
2015-04-08
Person
5
5
0
Written by a patient
Written by a patient 8th April 2015
I phoned the practice at 8.30am, on the first day after the Easter holiday, to make an routine appointment to see a doctor. The holding message said I was number 26 in the queue. My call was answered in 10 minutes and I was offered an appointment at 10.50am that morning. The examining doctor wanted to refer me to a colleague for a second opinion and this second appointment was made for 8am the following day. This is outstanding service given all the current public debate and criticisms about waiting times to make appointments with GPs. This practice seems very organised and efficient.
3rd December 2015
Response from Tower Hill Partnership Medical Practice
Thank you for your feedback. We hope everyone is able to avail the same degree of access. There are a number of different appointment options that can be utilised. Please visit the website to find out more about the options available.