Share review of Torrington Park Group Practice

Torrington Park Group Practice 2019-10-02 Person 1 5 0

If the current system of calling on the day for an appointment is devised to deter patients from seeing a GP - then it has definitely worked. I have called on many occasions at 8.30am exactly, waited for up to 40 minutes in the queue only to be told there are no appointments left and call back tomorrow. Even when I mentioned to the receptionist it as an emergency (which it was) I was told there were no appointments available. The system whereby you go to the surgery in the morning and wait to see a GP is definitely better from a patient perspective. However long you may wait you at least do get to see a GP.