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Tilehurst Village Surgery
2017-09-21
Person
3
5
0
Written by a patient
Written by a patient 21st September 2017
Have been with this surgery for about 20 years now, rarely visited but as I am getting older I have had more issues and have found it slightly disappointing. Drs Pizura and Underwood are fabulous but others I have seen recently have been less than interested. Barely looking at you and simply completing records.
In addition the appointments system is incredibly frustrating. Trying to get an appt is impossible if you have to work and are not able to a) get through at 8.00am or b) be able to keep ringing. I was told at one point to turn up at the door as there was a better chance. As it happened, I did get an appt but there were about 6 people waiting - what bout those people who weren't able to get to the surgery at that time?