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Tilehurst Village Surgery
2019-03-04
Person
1
5
0
Written by a patient
Written by a patient 4th March 2019
We spent 50 minutes continually ringing the Surgery “on two different phones” from 08.00 am, permanently engaged and No Queing System !!! Receptionist was completely dismissive when my partner politely mentioned how long we had been trying to get through...” Well you’re through now “ then followed a full grilling on why we needed a Doctors phone call ( you cannot get an appointment now with their new triage system )...so to sum up , we agree with the other comments.Tilehurst Village Surgery is a great place to be a GP but definitely not a patient !!!!