Share review of Tilehurst Village Surgery

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a patient
4th March 2019


We spent 50 minutes continually ringing the Surgery “on two different phones” from 08.00 am, permanently engaged and No Queing System !!! Receptionist was completely dismissive when my partner politely mentioned how long we had been trying to get through...” Well you’re through now “ then followed a full grilling on why we needed a Doctors phone call ( you cannot get an appointment now with their new triage system )...so to sum up , we agree with the other comments.Tilehurst Village Surgery is a great place to be a GP but definitely not a patient !!!!

Recommend
Involvement
Cleanliness
Staff
Appointment