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Tickhill Surgery
2016-01-15
Person
2
5
0
Written by a patient
Written by a patient 15th January 2016
Very difficult to get an appointment. Appointments cannot be booked in advance, only on the day of contacting them. This means ringing from surgery opening time. In my experience it is impossible to get through initially and once you do get through all the appointments for attendance or ring back are gone. The only way to be sure of getting an appointment is to queue at the door on surgery opening which is fine for those who can but places people who cannot queue in person (ie more disabled) at a disadvantage. Is this discrimination? If you can get an appointment the clinical staff are fine. It's the appointment system operated at this surgery that is so poor.