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Written by a patient
16th November 2020


Morning, just to bring to your attention, i was booked into the Spire Hospital at Gatwick for a CT scan at 8:00am on monday 16th November. i arrived 10min in advance of my appointment as was required, i sat there for 20min only to be told the appointment had been cancelled. why would that be, no one told me thats why i turned up. please can we find out firstly why was it cancelled, then why was i not informed. regards Tim Cullen

Suggested improvements
to be informed when a hospital appointment has been cancelled.

Experience
Involvement
Cleanliness
Staff
Appointment