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Written by a patient
23rd September 2019


The Wall House Surgery has had a lot of problems with their appointment system, and things are still not brilliant in that department. The receptionist staff have obviously suffered a lot of abuse as a result of this, and it appears to have made them less than friendly as a result. However, once you are in the system at this surgery, the level of care from the doctors and practice nurses is superb. The surgery is clean and comfortable and the waiting areas are light, airy and pleasant. The medical staff have always treated me with compassion and respect and I have absolute trust in all of them. The nurses are fantastic and extremely skilled at taking blood samples and giving injections. I have been referred to the East Surrey Hospital whenever further treatment has been necessary and everything is extremely efficient.

Recommend
Involvement
Cleanliness
Staff
Appointment