The Wall House Surgery

The Wall House Surgery 2017-11-04 Person 4 5 0

The service and care in a very busy environment is very good. The receptionist pays attention to detail, is calm and patient and good at dealing with difficult customers. Please employ more people once the expansion work is complete. Thank you.

The Wall House Surgery 2017-11-04 Person 4 5 0

All staff and doctors were very confident and put me at ease.

The Wall House Surgery 2017-10-10 Person 1 5 0

As a patient with a hearing aid and a requirement for long term medication for another condition that can't be dispensed on repeat prescription, I asked the Practice to notify me by email when my prescriptions were ready to collect as this seemed like a reasonable adjustment. The practice has insisted that I call the switchboard instead which is difficult and inconvenient, requiring several calls with call waiting times averaging about 20 minutes - not to mention expensive! I find it surprising and disappointing that a GP surgery is not prepared to make reasonable adjustments for patients with special requirements and / or disabilities.

The Wall House Surgery 2017-09-27 Person 4 5 0

Thank you.

The Wall House Surgery 2017-09-27 Person 5 5 0

Nice surgery/good doctors - I do not think it could be better.