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The St Lawrence Surgery
2016-07-31
Person
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5
0
Written by a patient
Written by a patient 31st July 2016
I have just read the latest newsletter. I find them informative as I only joined the surgery a few months ago. Unlike my previous surgery, I have found that the care at St Lawrence is personal and centred around me as a patient and a person. When seeing my GP, Dr English, she gives me equal input and makes me feel that what I say matters. It makes a huge difference when you feel equal. Like you have control. That feeling of dignity and respect is so empowering. It means that I share responsibility with my doctor, with both of us working together to come to the best outcome. Person centred patient care like this is also practised by the nurses, receptionists and other doctors I have seen at the surgery. I never thought I would find a surgery that made me feel I mattered, like our family doctor made me feel as a child. St Lawrence surgery make me feel I matter.
1st August 2016
Response from The St Lawrence Surgery
What fantastic feed back, thank you so much. We are delighted that you are pleased with your new practice. Best wishes Jo Wadey, Practice Manager