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Written by a patient
27th July 2016


Great surgery, well-run, and *amazing* reception staff. My only quibble is that there could be much much more done by way of pro active health prevention, screening, advice, advice/support clinics on specific common issues etc. I had to ask for a health check up and I found that it did not include stuff that other practices do as routine (eg pre-diabetes check, lung capacity / breathing test). I was given a leaflet and readings warning of some health issues but no real follow up or advice on what to do next. I know a friend of mine had same experience. One of us has been told to lower cholesterol but no idea really how (given existing healthy veg-based diet) or why it is so high given the diet. Another told to lose a good lot of weight but no real advice how or support - the 'healthy eating plate' is no good when you already do that (and more, as many of us do nowadays). I realise this is time intensive but an open drop in session on 'cholesterol' or 'weightloss' (among all the other common common over 50 issues) could be great. And neither of us seem to be on a call-back in 3 months list to check if we are managing to do anything to intervene in our health issues. For all the doc knows, we might be munching, smoking, lounging, drinking, our way to worse health :-) I'd love to see more attention paid to helping surgery users monitor and work on health and well-being. Would save the practice money in long run.

Recommend
Involvement
Cleanliness
Staff
Appointment