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The Scott Practice
2018-08-23
Person
2
5
0
Written by a patient
Written by a patient 23rd August 2018
I have tried to book an appointment since Monday - it is now Thursday, It is shocking there is only ever 1 receptionist on at a time yet 2 windows. Im sure you can hire some more staff part time to take over busy periods on the phone.
I also get told 7 different things by 3 different people...'yes you can book an appointment the same day' ...'no you cant'....'you have to ring on the day'