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The Scott Practice

1 Greenfield Lane, Balby, Doncaster, England, DN4 0TG 1 2 3 4 5 22 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
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1 2 3 4 5
Written by a patient
13th August 2020


I just wanted to say how extremely satisfied I was with the manner in which I was dealt with by the Scott practice when calling for an emergency appointment under the difficult Covid circumstances. Dr Liz Gomersall was so helpful, caring , thorough and understanding and I couldn’t have asked for better treatment. THANKYOU so much.


Nothing

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
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1 2 3 4 5
Written by a patient
17th March 2020


The doctors are quite helpful however one of the receptionist is down right rude definitely should not be working in that environment no compassion

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a patient
10th January 2019


Don't be in a rush to get an appointment, first you have to get past the receptionists, a more unhelpful group of people I have yet to meet. They demand personal information in front of other patients they show a disregard for anyone who wants to keep things private. Totally unacceptable, it is such a shame as the doctors and nurses are of the best quality.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a patient
23rd August 2018


I have tried to book an appointment since Monday - it is now Thursday, It is shocking there is only ever 1 receptionist on at a time yet 2 windows. Im sure you can hire some more staff part time to take over busy periods on the phone. I also get told 7 different things by 3 different people...'yes you can book an appointment the same day' ...'no you cant'....'you have to ring on the day'

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a patient
17th August 2018


Outstanding Management Outstanding Staff Outstanding Patient Satisfaction Outstanding Performance Outstanding CQC Approval

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review

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