The Scott Practice

1 Greenfield Lane, Balby, Doncaster, England, DN4 0TG 23 reviews

Reviews

Recommend
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4th January 2022


Receptionist really polite and helpfu. Dr Lee Amazingly helpful as usual. Prescription sent to chemist within 15 mins. THANK YOU.

Suggested improvements
Sometimes takes lots of calls to get through but understandable at moment

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Cleanliness
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Written by a patient
13th August 2020


I just wanted to say how extremely satisfied I was with the manner in which I was dealt with by the Scott practice when calling for an emergency appointment under the difficult Covid circumstances. Dr Liz Gomersall was so helpful, caring , thorough and understanding and I couldn’t have asked for better treatment. THANKYOU so much.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
17th March 2020


The doctors are quite helpful however one of the receptionist is down right rude definitely should not be working in that environment no compassion

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
10th January 2019


Don't be in a rush to get an appointment, first you have to get past the receptionists, a more unhelpful group of people I have yet to meet. They demand personal information in front of other patients they show a disregard for anyone who wants to keep things private. Totally unacceptable, it is such a shame as the doctors and nurses are of the best quality.

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
23rd August 2018


I have tried to book an appointment since Monday - it is now Thursday, It is shocking there is only ever 1 receptionist on at a time yet 2 windows. Im sure you can hire some more staff part time to take over busy periods on the phone. I also get told 7 different things by 3 different people...'yes you can book an appointment the same day' ...'no you cant'....'you have to ring on the day'

Recommend
Involvement
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Resources

Short link to review The Scott Practice: http://iwgc.net/eb9dy