The Rossington Practice

The Rossington Practice 2023-01-14 Person 2 5 0

My wife tried to get me an urgent appointment following a consultation with 111 who said I needed to see someone within an hour. The Rossington Practice received the notes from 111 which had a note of „suspected covid“ however I had already explained I had a negative LFT during my consultation. At no point did I get to speak to a doctor at The Rossington Practice only the receptionist, the doctor was clearly focused on „covid“ and ringing 119 instead of speaking to me directly. I explained my reasons of why I believed it was not covid, that I had a negative LFT and would like to speak to a doctor. The receptionist finished the call to speak to a doctor, we then received a text saying they had tried to contact (which they had not at all) saying notes say suspected covid ring 119. Ended up waiting for out of hours, rang 111. Got a ring back from on call out of hours doctor who was extremely helpful. I went through the issue and symptoms explained and discussed negative LFT. Took less than 5 minutes and was booked an appointment at Urgent treatment at DRI. Appointment at urgent treatment took 5 minutes and was throat and ear infection, Antibiotics prescription received.

The Rossington Practice are not a patient focussed GP surgery, as can be seen above my issue was not COVID related and could have been quickly resolved at my local surgery if the Doctor had actually taken the time to get in touch.

The Rossington Practice 2019-09-09 Person 5 5 0

The surgery is run very well with excellent reception staff. Having moved recently from the south of England I find the availability of appointments and the care from the medical staff far superior to the way I was treated at my old surgery in Milton Keynes. Keep up the excellent standard.

The Rossington Practice 2016-11-16 Person 3 5 0

The doctor actually sent me to the dentist for an ear infection and recommended that I take ibuprofen for the pain evan though I suffer from asthma. Dont trust these doctors

The Rossington Practice 2016-06-03 Person 5 5 0

The staff and Doctors are always professional and caring. Some reviews on here are inaccurate. I have had problems with prescriptions before but the staff go out of their way to sort it for me. The Practice Manager listens to people and tries her best to resolve any problems. People should understand that rules and regulations are in place for a reason and should understand that the staff are only doing their job.

The Rossington Practice 2016-01-11 Person 3 5 0

DR Singh has always be very helpful with me and given me the best care. However when i couldn't get in and had to see DR Deharn he was very rude and I had to complain and suggest he sent me for blood tests otherwise he wouldn't have been doing them and in fact it did come back that I needed tablets etc. Cannot fault the nurses, DR Singh and the female doctor.