Share review of The Puzey Family Practice
The Puzey Family Practice
2023-08-29
Person
1
5
0
29th August 2023
Unfit for purpose.
Telephone is never answered and yet if you go into the surgery, the waiting room is empty at all times of the day and receptionist staff are sitting at the window not answering the phone ?!
If you want a jab of some sort, they'll see you, but chances of ever seeing a doctor are slim to none.
It's being run as a profit driven business and totally denying it's patients any form of service.
If you live in Rochford, go elsewhere.
Suggested improvements
Answer the phone
Have sufficient doctor's appointments available for the number of patients on your books.
Put the focus on patient care and not profits.