The Practice Heart Of Hounslow 2024-03-14 Person 0 5 0

I have called in day before to ask for an appointment because I have a soar throat, vomiting and massive pain in my muscles and bones and this is a repeat issue having bone pain and getting sick to the point am unable to move properly. I spoke to a doctor over the phone that did not prescribe me anything on day that I called as per his advise I need to call back next day if I get worse. Funny enough I got so much worse and called in to book an appointment to come in and be seen. On the phone after speaking to the receptionist today she decided to refuse me an appointment as she decided I was already seen by a doctor so there is no point to give me one today and went in with a counter offer to come be seen on the 28th of march (am writing this on the 14 march) having to beg someone to give you an appointment like you are asking for it for fun or like you have nothing else better to do. And the way they speak to you is horrible and so dehumanising the whole experience with them. Now i have to go sit in A and E because I need help am dehydrated from vomiting in massive pain and not able to talk from my throat and spitting up blood . Thanks you to the receptionist that decided I do not need an appointment.

Take better care when people need medical help and don’t just throw them like they are animals and calling in for fun as to call in we take time off from work and have to call in to seek medical help and not someone being rude and making judgements out of their own will.