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The Practice Heart Of Hounslow
2018-02-21
Person
1
5
0
Written by a patient
Written by a patient 21st February 2018
I have nothing but problems with this practice, the online system is a joke when appointments I've booked in advance are not recognised when I go to them and the receptionists are very unhelpful and I am constantly having to chase up my prescriptions that need reviewing, leaving me without medication in the interim. I had to complain about poor treatment from one of their Nurse "specialists" when she was rude and condescending to me and the practice after investigating did not settle the matter but only responded saying the nurse in question was good (implying the problem was with me) if you need to call the practice then be prepared to wait for at least half an hour on the phone before you can get through.