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Written by a patient
21st July 2018


Trying to get an appointment with my preferred GP is not easy as many are part time. Appointments online are very limited and making a phone call is time consuming and frustrating. Usually by the time I eventually get answered by a receptionist there is not one available. Nurses at the surgery are very knowledgeable and kind but I am unable to book an appointment with one online. I have been a patient at Portmill for more than 25years and have received excellent help, but find that nowadays the administration is poor.

Recommend
Involvement
Cleanliness
Staff
Appointment