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The Phoenix Practice 2014-05-14 Person 5 5 0

At every stage I am given the most courteous treatmkent. The reception staff even remember my name when I appear, which is most welcming and completely unusual, I am always given an appoitnment which always seems reasonable. When I want to see a doctor on the same day, I have always been given one without any problem. When I asked for a doctor to come and see my 80 year old husband, also a patient, who was in a crisis, the doctor appeared within a couple of hours and arrangement for him to be sent to the hospital in any ambulance. The doctors are full cognisant of my condition and when i talk to them, I don't have to go through the whole history of what has happened to me. In other words, they are on the ball and are in a position to give advice. I am extremely grateful to be a patient at this practice. Thank you. Judy Arnold