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The Phoenix Practice
2018-07-25
Person
1
5
0
Written by a patient
Written by a patient 25th July 2018
Rang numerous off times before about my health and the health off my 2 year old son the first time is when I had a kidney infection but was unaware I rang the gp whom I have previously just moved to from my gp that I use to attend in willesden green thought it looked great the service is extremely terrible here! I rang for an appointment was told I would have to wait 4 weeks for the nearest appointment also was told they do not do emergency appointments only over the phone call backs, in this case I ended up in a +e the evening I rang the doctors had to stay in hospital for 3 days due to my kidney infection Monday morning I rang the gp explaining that my 2 year old son was unwell they told me to ring back at 2:30pm for a 2 year old who was floppy and in and out off consciousness the receptionist was extremely unhelpful towards me my son ended up in an ambulance and kept in hospital for 2 days due to being severely dehydrated and had the Rota virus I am now looking for a new doctors as the service here is extremely disgusting