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The Phoenix Practice
2015-12-30
Person
2
5
0
Written by a patient
Written by a patient 30th December 2015
the doctors are great - especially Dr Uzoka and Dr Stein. The reception staff cannot be more rude or uncaring - I know they have a difficult job to do - but they really are the worst I have ever experienced in any medical context. There are signs everywhere saying do not be rude to the reception staff - I wish there were signs saying dont be rude to patients. I cannot stress enough how bad this makes the experience as a patient - the reception staff need changing or radically retraining.