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Written by a patient
12th July 2017


Please will the doctors at the Phoenix Practice look into the performance of one of their receptionists, she is abrupt and abrasive letting the team badly down. Also, I wish the nurses at the practice would stop fobbing me off with sample tubes of creams when i have a continuing skin complaint. Next time I am going to take an appointment to see the doctor. Basically a bit sloppy round the edges at the Phoenix.

Recommend
Involvement
Cleanliness
Staff
Appointment