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Written by a patient
5th May 2017


The doctors dont seem to be bothered about helping. I had a phone call about a new problem which I believe is linked to a problem I have had for a couple of years that has recently flaired back up. I was told to try medication I have been on before that had nothing to do with my existing problem. I know my body and I know when something is not right but every doctor I speak to or see seems to not care or listen to my problems. I have had a few things I would like to discuss with a gp but I try avoiding it now until I cant handle it anymore because I just dont get listened to, my appointments are always rushed and nothing gets solved. I dont feel it is fair. To me it feels like doctors now just want to the money more than actually helping people. After speaking to a few other patients at this practice they feel the same as I do, the only difference is I am not shy to say it out loud and make my opinions clear. You know nothing of my family history or what diseases/cancers run in my family and do not bother to ask, Im never asked either so how doctors can be so quick to rule everything out is beyond me. I am not saying I have a disease or cancer or anything along those lines but I know something is not right with my body. I feel as though I am falling apart and no doctor I see or speak to cares. Quick to palm off patients without a second thought.

18th May 2017
Response from The Park Medical Practice

Thank you for you comments and I am sorry you are unhappy with the service you have received. I can assure you that all our GP's place patient care as paramount and would be upset to hear that you have felt rushed and not listened to. It is however difficult to respond more fully without being able to trace consultations and other details back through our records. I can assure you that the practice takes all complaints seriously and we will investigate your concerns thoroughly. I would therefore ask that you contact me at the surgery to talk through your concerns so that we can investiagte and respond to you directly Thank you Andy Dorgan - Practice Manager

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