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The Moat House Surgery
2017-09-15
Person
3
5
0
Written by a patient
Written by a patient 15th September 2017
Regularly run significantly behind on appointments with no communication to those of us waiting in waiting room.
A white board in reception seating area would be useful that could be updated with the current waiting times for all of the docs/nurses/midwife etc. This way you manage patient expectations from start of their experience and it saves us getting grumpy and fed up