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The Mayflower Surgery
2015-07-03
Person
1
5
0
Written by a patient
Written by a patient 3rd July 2015
I saw a lovely doctor on Weds 24th June who organised a blood test and ultrasound scan for me & told me to book a follow up appointment in 4 weeks time. When I booked the blood test the receptionist was very helpful and booked it around my work. I tried to book my followup appt on line as I usually do but nothing came up, I tried for several days and still there were no appts, eventually today it told me there was an error. I have phoned today to get a routine followup appt in 3 weeks time only to be told I could only speak to a duty dr & to call next week when my results should be in & a duty dr would phone me back. I don't want to speak to a duty dr I would like to have a proper follow up. I feel very sorry for your reception staff who are on the front line, having to deal with disgruntled patients.