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The Limes Surgery
2019-02-28
Person
3
5
0
Written by a patient
Written by a patient 28th February 2019
I find it infuriating that you are asked to attend the surgery in person to make an appointment. This I did and yesterday joined the queue outside the surgery with 20+ other patients, queuing in the car park and on to the pavement. How in this day and age do they expect elderly and disabled people to do this. I eventually got to the reception desk, expecting to be told to take a seat and wait, but no, told to come back in two hours. Honestly, what a total disregard for patients. I don't like to complain, as I work in the nhs and appreciate the strain it is under, but this is a ridiculous way to carry on. What has happened here to cause this ridiculous situation of not being able to make a simple phone call to organise an appointment with your gp. If asked, sadly, after being with this surgery for 45 years, I would certainly not recommend!