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The Limes Medical Centre
2014-10-14
Person
3
5
0
Written by a patient
Written by a patient 14th October 2014
The web booking service for appointments is great but signing up for the service is a long winded pain. My main frustration is that each family member in our household has to visit the surgery to request a login and password - why can't this be requested to be sent to other members of my family? If the login and password were posted out to the person indidividually there is no greater risk of it falling into the worng hands than if they collect it in person (which they dont have time do hence the need to book online), after all banks etc send ourt personal information by post.
If requesting a login and password was easier, i think the take up would be much greater - saving the surgery time and reducing frustration for patients when trying to book appointments.