The Lakes Medical Practice

Penrith Health Centre, Bridge Lane, Penrith, Cumbria, CA11 8HW Also known as: CA11 8HW 111 reviews

Reviews

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Written by a patient
24th October 2016


One receptionist is great, all the others are rude, lazy, do not listen to patients and need a lesson in basic customer service and how to speak to people with respect.

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12th October 2016


Understanding the problem. Research into my notes.

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25th August 2016


(Or bad). I have never experienced anything as unhelpful as this surgery. The reception staff are totally unkind and it's as if we are a nuisance! I do not want to tell a receptionist my life history. Getting through the phone is a joke! You could die before you get seen. I abhor this surgery.

Recommend
Involvement
Cleanliness
Staff
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25th August 2016


The care was prompt, friendly and efficient.

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Written by a patient
18th August 2016


The Lakes Medical Practice can be summed up as 'Practice Makes Perfect'. All patients at the Lakes practice should realise how lucky they are to be at the Lakes practice. Everyone from the doctors to the admin staff do their absolute best to provide a professional, friendly, efficient and effective service. I feel welcome and very safe in their hands. Thank you to everyone.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review The Lakes Medical Practice: http://iwgc.net/ejeba