The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,179
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-06-07
Person
0
5
0
7th June 2024
Because I submitted my online request and no one got back to me either by phone or email.
Suggested improvements
Responded
The James Cochrane Practice
2024-06-07
Person
5
5
0
7th June 2024
I got an appointment quickly. The appointment was on time and [name removed] was friendly and professional.
Suggested improvements
Nothing springs to mind.
The James Cochrane Practice
2024-06-07
Person
4
5
0
7th June 2024
Good service
Suggested improvements
Nothing
The James Cochrane Practice
2024-06-07
Person
5
5
0
7th June 2024
All good thanks
Suggested improvements
Bit of a wait (5 weeks) for the follow on call with a dr but guess that’s just the way it is with all us old folk living longer
The James Cochrane Practice
2024-06-07
Person
4
5
0
7th June 2024
Sometimes if you ask for face to face you are offered a telephone call first. Sometimes the Dr needs to see what is concerning you
Suggested improvements
Was quite happy, got a face to face appointment
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk