The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
5,540
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2025-11-07
Person
4
5
0
7th November 2025
.
Suggested improvements
I had to coach the PA into recalculating Q risk after home BP results which brought the risk down. Also she had 2 goes at describing the cholesterol risks. Had I not been aware of the processes I could have left with incorrect perception of risk.
Once up to date info was explained we had a very good discussion on options. External info provided was then useful with the correct context.
The James Cochrane Practice
2025-11-07
Person
4
5
0
7th November 2025
The receptionist was very helpful the surgery was clean and the loo Dr [name removed] was lovely too
Suggested improvements
No nothing
The James Cochrane Practice
2025-11-06
Person
4
5
0
6th November 2025
Never have a problem with the surgery
Suggested improvements
All good here
The James Cochrane Practice
2025-11-06
Person
4
5
0
6th November 2025
Always professional and helpful.
Suggested improvements
Send me a txt to say action was completed to save me being on hold for 20 mins.
The James Cochrane Practice
2025-11-06
Person
5
5
0
6th November 2025
Everything went as it should be. You doing us a service and the service has been done. Simple.
Suggested improvements
This is to answer the next question about identities.
I din’t identify myself as male, I AM A MALE as [name removed] created me.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2025 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk