the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,178 reviews

Reviews

Recommend
Involvement
Cleanliness
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8th June 2024


As like anyone in these current times, there is a bit of a wait for appointments. For non emergency it can be a couple of weeks whereas it used to be in the same week years ago.

Suggested improvements
Nothing, you are doing the best you can in the current circumstances.

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th June 2024


All very good experience

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th June 2024


Too many telephone appts need more face to face .

Suggested improvements
Checking in was not working had to go to reception desk .

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th June 2024


Very very kind and helpful nurse

Suggested improvements
Nothing all good

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th June 2024


Because I submitted my online request and no one got back to me either by phone or email.

Suggested improvements
Responded

Experience
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The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk