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The Integrated Care Partnership
2018-04-11
Person
4
5
0
Written by a member of staff
Written by a member of staff 11th April 2018
This GP has the worse telephone call system of all time. Its a 1 minute automated telephone call system which just keeps adding additional options before you can actually ring through to a human being. And another option dial this. And another option please dial that. ALSO 'if you have a emergency please call 999', no one with a actual emergency could possibly go through the effort of looking up and calling this number and then wait for you to talk to them for. The system is just to convoluted and frustrating than helpful. I appreciated the receptionists patience and they were very friendly but this system does negatively impact my patience before I get to talk to them.