Report this review of The High Street Surgery
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
The High Street Surgery
2021-08-02
Person
3
5
0
2nd August 2021
When I actually get to see a doctor I feel as if I have good care. I understand why the surgery is so nervous of seeing patients but it feels as if they have not moved with the times and are still in afraid, whereas the hospitals feel like it is now just a new routine and I feel welcomed in the hospital. I love not having a crowded waiting room and hope that element can continue.
Suggested improvements
It is just about impossible to get through on the phone. Surely if we are continuing with more distance consultations the time has come to increase the phone capacity? I think the website needs to be clearer too eg how to get test results.