Share review of The High Street Surgery

The High Street Surgery 2021-08-02 Person 3 5 0

When I actually get to see a doctor I feel as if I have good care. I understand why the surgery is so nervous of seeing patients but it feels as if they have not moved with the times and are still in afraid, whereas the hospitals feel like it is now just a new routine and I feel welcomed in the hospital. I love not having a crowded waiting room and hope that element can continue.

It is just about impossible to get through on the phone. Surely if we are continuing with more distance consultations the time has come to increase the phone capacity? I think the website needs to be clearer too eg how to get test results.