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The Grove Medical Centre 2015-01-21 Person 1 5 0

I have been trying to get an appointment for my adult son, he suffers severe depression. On the numerous times I tried over the phone, very unhelpful reception staff. So after a particular bad time, I thought perhaps if I visit the surgery and appeal to their better nature, and see if after persuading my son to finally attend with me if we would be able to see/speak with a doctor. Apparently this was impossible! I was very upset, but all the very unhelpful receptionist would suggest was that i take him to the hospital and get him sectioned!!!! Obviously this wasnt something I wanted to do. Think we need to change doctors.