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I practice seems to have become more approachable and efficient in the last 18 months.
Some of the short term/young/Doctors in training lack the ability to read patient notes retain, understand interpret and act accordingly. I have never noticed this before.
Emergency and same day appointments are still too difficult to obtain which is reported as common across NHS GPs.
The Nurse service is extremely good, with particular mention to the phlebotomy of Jane.
Many Thanks for your feedback