The Green Surgery
1B The Green, Twickenham, England, TW2 5TU Also known as: Fir Road , 50 Fir Road Hanworth Middx TW13 6UJ (Branch Surgery)
6
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Green Surgery
2023-09-12
Person
4
5
0
12th September 2023
I've been with the surgery for 26 year's always professional and friendly
Suggested improvements
N/A
The Green Surgery
2023-09-09
Person
5
5
0
9th September 2023
Very good service
Suggested improvements
Appointments could be more available when needed
The Green Surgery
2019-10-03
Person
2
5
0
Written by a patient
Written by a patient 3rd October 2019
Was told I was being referred to West Middlesex Hospital for an ultra sound. This was on the 30th August. I heard noting and no appointment arrived. Today, 3rd October, I called the surgery. Was told that a referral had been made but was at Teddington Memorial Hospital. Different information. Referral secretary wasn’t at work today so administrator had little to go on. Administrator called me back to say that I had, in fact, been sent an appointment by West. I’d DX Hospital for 25th September. I did not receive this appointment letter but my veracity was questioned. Supposedly, I had received the letter and the error was of my own making. When the referral secretary is back at work she will have to make a fresh referral for me and might get seen in 5 to 6 weeks, if I receive the letter. No apologies for ineptitude and remain in pain till exploratory procedures are carried out13 weeks after I put this into action. My address remains the same as when I joined the surgery 20 years ago. Shocking!
The Green Surgery
2015-08-05
Person
4
5
0
Written by a patient
Written by a patient 5th August 2015
I have just had an appointment with Dr Richards (my second with her). She was extremely kind and considerate. She listened and asked me all the right questions and was very informed - an absolute professional. What an asset to the surgery!
The Green Surgery
2015-02-17
Person
3
5
0
Written by a patient
Written by a patient 17th February 2015
I practice seems to have become more approachable and efficient in the last 18 months.
Some of the short term/young/Doctors in training lack the ability to read patient notes retain, understand interpret and act accordingly. I have never noticed this before.
Emergency and same day appointments are still too difficult to obtain which is reported as common across NHS GPs.
The Nurse service is extremely good, with particular mention to the phlebotomy of Jane.
1st April 2015
Response from The Green Surgery
Many Thanks for your feedback
Resources
Short link to review The Green Surgery: http://iwgc.net/ecdt9