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Written by a patient
3rd October 2014


If you should need a repeat prescription, the surgery say you need to give 48 hours notice to collect at the surgery or 72 hours if you are collecting from a pharmacy. THIS IS NONSENSE. You should allow at least a week. I tried to collect a prescription from a pharmacy today, 4 days after I had emailed the request to them, only to find it wasn't there. I was told by the pharmacy that I was the third person today who had found their prescription missing from the Grange. I could go on about other bad experiences, but I'm too angry at the moment

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