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The Grange Practice
2015-01-09
Person
4
5
0
Written by a patient
Written by a patient 9th January 2015
The surgery is over stretched. We had to wait almost an hour after our appointment time. The care is good once one can access it but access is difficult. This is a criticism of govt policy. We have no criticism of the Grange practice.
21st January 2015
Response from The Grange Practice
Thank you for taking the time to leave feedback. I apologise for the delay in being seen, this is generally due to complex medical problems a large number of our patients have. We are encouraging the reception staff to advise patients of delays such as how many patients before you and/or how late the Dr is running.