The Grange Practice 2023-02-25 Person 0 5 0

Once again I have been let down by this surgery. I have been taking some medication for 7 months, I was happy and my issues and they had settled down. I order repeats monthly without any problems. I went to the pharmacy that normally deal with my repeats to be told that they only have one of two items, not a problem, I agreed to pop back the next week. Went back on Tuesday only to be told that they cannot get my medication due to shortages. I was told to ring around other pharmacies and then to contact my GP. Spoke to a very nice sympathetic lady at boots who informed me that it was a problem everywhere trying to get this particular medication. I tried to contact my GP surgery, could not even get into the queue, just cut off. I decided to complete the Econsult. I got a reply stating that I would be contacted no later than Wednesday 18.30, Of course that didn’t happen. I tried to contact them Thursday but they were closed due to training. Hopefully training in communication skills or patient care? No contact on Friday. Basically just been left with no medication. Absolutely disgusting and disgraceful the way they treat their patients. Surely can’t be good for you to just stop medication, dangerous and wrong on all accounts.

You should have at least contacted me to discuss the issues. I have been without medication for 4 days?