Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Glebe Surgery
2023-10-06
Person
4
5
0
6th October 2023
I was contacted to come and see Nicola the diabetic nurse to discuss high blood results. I did get reminders which said it would be a telephone appointment though I knew it wasn’t so could cause confusion.
Suggested improvements
As above
The Glebe Surgery
2023-10-06
Person
5
5
0
6th October 2023
Since moving to the area 18 months ago I’ve been amazing at how professional and caring everyone body is. Especially Dr Newson, who’s probably the best doctor I’ve ever come across.
Suggested improvements
There is nothing you could have done any better
The Glebe Surgery
2023-10-06
Person
4
5
0
6th October 2023
The staff were very nice & the surgery is an excellent modern building but the appointment queue for a blood sample after seeing the Doctor was 10 days which is much too slow for such a simple and quick but critical process. If it is just standard check ups then a booking time of 10 days is fine, but when people are ill and the blood test is to investigate the root cause of their illness then the test should not be more than 1 or 2 days after seeing the Doctor
Suggested improvements
Separate queues for blood tests for routine checks & illness investigation. Have a target for illness blood tests to not take more than 2 days
The Glebe Surgery
2023-10-06
Person
5
5
0
6th October 2023
Staff and health professionals are very helpful and understanding what I need.
Suggested improvements
No comment
The Glebe Surgery
2023-10-06
Person
4
5
0
6th October 2023
Can be difficult to get through when ringing surgery ror appointment. Many dr appointments are quite some time in the future.
Suggested improvements
Nothing
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq