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The Firs 2016-12-01 Person 1 5 0

Impossible to book on line or appointment >3months away. Phone system impossible: only phone during a VERY short window on the day, line PERMANENTLY engaged. Doctor Ak. hardly looking patients, no explanation, little compassion, no interaction. Got confirmation of appointment via mobile: it was a 'mistake' , Firs claim they 'never sent it' Problem= 29 Aug. Contact Firs=1st Sept Booking done= 5 Sept [5 days trying!!!] Date of appointment= October Error / come back / wasting time repeating same thing to another doctor THEN indicated a specialist= End of October. Meeting the specialist= 20 Nov Treatment= 01st Dec. YES!!: Problem= 29 Aug --> Treatment= 01st Dec. NHS is failing us. FIRS are failing us.